Shipping policy

Shipping Policy

Thank you for shopping with us!

Order Processing

All orders are processed within 1–2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

We offer standard shipping with an estimated delivery time of 2–3 business days after your order has been shipped.

Please note that shipping times are estimates and may be affected by weather, holidays, or carrier delays that are outside of our control.

Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.

Exchanges & Store Credit

We do not offer refunds.

If you are not completely satisfied with your purchase, you may request an exchange or store credit within 14 days of receiving your order.

To be eligible:

  • The watch must be unworn and in its original condition.

  • All original packaging, tags, and accessories must be included.

  • Proof of purchase is required.

Customers are responsible for return shipping costs unless the item was received damaged or we shipped the wrong item.

Once your return is inspected and approved, we will process your exchange or issue store credit.

If you have any questions about your order or our shipping policy, please contact our customer support team.